You know it’s been a long friggin’ day when your ‘breakfast’ is a mint julep. God, I hate end users. To my penultimate caller tonight: we don’t support Outlook, deal with it. Threatening to cancel your online service unless I support it just for you, as far as I’m concerned, just removes you from my potential pool of callers, and since you managed to be both a queen bitch and a whining harridan in the course of one call, I won’t miss you.


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